We value our clients' experience at Big Thicket Vet New Caney. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

Dr. Zach Stevenson


Testimonials

Read What Our Clients Say

  • I don't know if you can make it any better. I appreciate the opportunity to have "farm calls" because it's hard to take each dog into the office separately. When we had 8, it was impossible. So now that there's only 4, we still prefer to have the Dr and Tech come to our home to take care of them. Thanks Dr. Z; we love Big Thicket because we love you. Thanks for always caring!!!

    - John and Jan
  • We had to have a dog put to sleep. They were very respectful & weren't that expensive. They furnished a box to put her in afterwards. The place was very clean. The employees were gentle with the animals people brought in.

    - Angela
  • I took my kitten for what I thought was either a snake bite or an animal bite, turned out he had botflies. They asset his condition quicky, removed the flies, then also went ahead and updated him on his shots. We got sent home with some treats and flea treatment as well. 4 months later we come back to get him fixed, and shots, once again a quick and easy experience. He still only 3 days after his minor surgery but he is healing perfectly, and completely happy.

    - Sarah
  • I was able to get in quickly with a chronic illness that had worsened. First time visit - they knew I used another vet (who was on vacation). They prevented me from having to take my cat to the emergency clinic where I would have spent $750 for an exam and x-ray. Dr. Stevenson took the x-ray, offered an alternative/additional treatment that seems to be helping and for less than half what I would have spent at the emergency clinic. I am so grateful. It's further from home, but I'll likely be using them in the future. Thank you to Big Ticket Veterinary Clinic for being awesome!

    - Dot
  • They got me in the same day. Affordable prices and didn’t take long, I was in and out less than 1 hour even with the pandemic going on. I liked how they were friendly but got straight to the point.

    - Stephanie
  • If you're in the New Caney or surrounding area nd have pets i would MOST definitely suggest that you bring them to the Big Thicket Vet! The staff is amazing...the clinic clean and most of all they take the absolute BEST care of the animals they treat and care for!

    - Valerie
  • I have been using Dr. Zach Stevens since 2005, when I lived in Cleveland, TX. He treated my horses, dogs, and my cat. When I moved to Porter, TX, in 2007, I continued to use his services, when he opened a clinic in New Caney, TX. He has always greeted me with a smile and treated my pets with kindness and respect. I would definitely recommend Big Thicket Veterinary Clinic to all my friends and neighbors.

    - Bonny
  • Nowadays it is rare to find such personable people In any place of business. I am a huge customer service person, having worked with customers/clients my whole life. Dr Zack Stevenson DVM was knowledgeable, incredibly kind to our dog, and didn’t charge us a mortgage. We are going to have our dog’s surgery performed by Dr Stevenson here very soon. Not only did the DR seem to really care, the entire staff was really pleasant to speak with as well. Everyone was smiling which is such a rarity nowadays in a DR office staff. Our vet tech Jessica was amazing, and incredibly informative as well. These people really care and show it, you can feel that, very much.

    - Ross
  • In my area, this is the place to go. My puppy got parvo while at another vet clinic and I brought him here on Christmas Eve. They saved his life through a 5 day hospitalization and constant care through Christmas. The price was relatively fair considering I would have paid much more to help him. Comparatively, the appointments are slightly cheaper than their closest competition, but the trifexis(flea/heartworm) was considerably cheaper. Good customer service; friendly and quick. I appreciate them to no end for saving my little buddy too. Great Vet

    - Jake
  • The staff here is very compassionate, today we had our 11 year old cat put to sleep here, it was very sad but the way this office handled it was prefect, from the front staff on the phone when I made the appointment, vet tech that helped us, and Even the vet was super nice and understanding. After calling around and getting outrageous prices for euthanasia, and exam and lab fees on a cat who’s quality of life was suffering and could barley move, My mother In-law recommend this vet and not only was it affordable ( sorry but not to keen on spending money I don’t have to euthanize a cat, the process is hard enough without going into debt to do it) but the staff was super compassionate and caring! They did allow me and my husband to be in the room with him as he passed which was super important to us many of the offices I called were not going to allow us in the room due to Covid. The experience today was a truly sad event but the vet and staff couldn’t have handled it better! Thinking of switching our dog to there office for vet care !!! Awesome vet and staff!!

    - Pehl
  • I love this clinic. The vet techs are super nice and the doctor is, too. The prices are very reasonable and I appreciate these folks so much. Big Thicket makes vet care accessible when other clinics make seeing the vet cost prohibitive.

    - Diana
  • Love this place, my dog was bitten by a poisonous snake. No one would take her on a Saturday because she wasn’t already their patient. I called Big Thicket and they gave me an appointment right away. These people are so compassionate, kind and great at their jobs. They are my new vet even though they are a 45 minute drive. They are so worth it. Bella (my dog) and I, appreciate them so much !!!

    - Lee

Office Hours

Our Regular Schedule

Monday

8:00 am - 12:00 pm

1:00 pm - 5:30 pm

Tuesday

8:00 am - 12:00 pm

1:00 pm - 5:30 pm

Wednesday

8:00 am - 12:00 pm

1:00 pm - 5:30 pm

Thursday

8:00 am - 12:00 pm

1:00 pm - 5:30 pm

Friday

8:00 am - 12:00 pm

1:00 pm - 5:30 pm

Saturday

8:00 am - 12:00 pm

Closed

Sunday

Closed

Closed

Monday
8:00 am - 12:00 pm 1:00 pm - 5:30 pm
Tuesday
8:00 am - 12:00 pm 1:00 pm - 5:30 pm
Wednesday
8:00 am - 12:00 pm 1:00 pm - 5:30 pm
Thursday
8:00 am - 12:00 pm 1:00 pm - 5:30 pm
Friday
8:00 am - 12:00 pm 1:00 pm - 5:30 pm
Saturday
8:00 am - 12:00 pm Closed
Sunday
Closed Closed

Contact Us

We look forward to hearing from you